Sashapure

Refund Policy

REPLACEMENT PUMPS & CAPS
If for any reason you are not satisfied with your pump, please contact Customer Experience with your Order Number and we will issue you a replacement.

RETURNS: (Contiguous United States)
If for any reason you are not satisfied with your purchase, you may return the full order within 30 days of purchase using the link provided in the shipping confirmation email. Return shipping is free to delivery addresses in the Contiguous United States only, not including Alaska and Hawaii. Original shipping and handling costs are non-refundable unless Red Lodge Beauty made an error on your outbound shipment. If you have any questions about your return, please contact Customer Experience with your Order Number.

No returns will be accepted on sale & clearance items.

RETURNS: (HI, AK, Puerto Rico & Canada)
If for any reason you are not satisfied with your purchase, you may return the full order within 30 days of original purchase date. The purchaser is responsible for all costs of return shipping. Original shipping and handling costs are non-refundable unless Red Lodge Beauty made an error on your outbound shipment. If you have any questions about your return, please contact Customer Experience with your Order Number.

Gift With Purchase Returns
If you are returning an item that qualified for a Gift with Purchase:
Please include the bonus gift with your return.
If you choose to keep the bonus gift, your account will be charged for its value.

Returns should be sent to the address below:
Red Lodge Beauty
Customer Experience
1541 S. Shields Dr
Waukegan, IL 60085

PROCESSING
It may take up to 30 days to process the return and credit your account. We will notify you via e-mail once your return has been processed. Please note that your financial institution may take an additional seven business days to reflect this transaction. If you have any questions about your return, please contact Customer Experience with your Order Number.